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SKU:Item: 5822522 | Model: HE12M2
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Item: 5822522
The HE12M2 whole house humidifier delivers a steady 12 gallons per day of moisture directly into your central HVAC ductwork, maintaining stable indoor humidity levels through the coldest heating months.
Rather than treating isolated rooms, this console unit mounts onto your main supply plenum or return-air trunk line, distributing evenly conditioned air throughout the entire dwelling. The 12 GPD capacity supports continuous climate regulation for standard residential layouts, addressing overnight mucous membrane dehydration, static discharge on synthetic flooring, and shrinkage cracks in solid hardwood. The internal distribution tube feeds water evenly across the replaceable evaporative media, ensuring consistent vaporization while keeping airflow resistance low enough to avoid burdening your furnace blower motor.
As household hard water circulates through the distribution tray, the wicking pad gradually accumulates minerals. Standard hot-water rinsing clears surface deposits, and full pad replacement occurs once monthly vaporization efficiency drops below acceptable thresholds. The built-in float valve prevents overflow, while the secondary drain line routes excess condensation safely to your floor drain or condensate pump. Direct-mount installation attaches securely to rigid duct transitions, maintaining airtight seals around the humidistat tubing and feed lines.
Pairing the HE12M2 with standard wall-mounted or smart thermostats featuring integrated humidity sensors enables automatic seasonal setbacks. This configuration reduces runtime during summer cooling months while reserving full operational capacity for winter defense, protecting structural framing and interior finishes from excessive dryness.
Warranty
Enjoy a 10-year limited parts warranty when you register your unit within 60 days of installation. A properly certified professional must complete the installation in compliance with city, state, and federal laws.
Processing Time
We process and ship orders Monday through Friday. Orders placed by 12 p.m. EST on these days are usually shipped within 1 to 2 business days and arrive within 3 to 5 business days. Orders placed on weekends will start processing the next business day. Some items may be backordered, leading to possible delays. Shipping times begin once the order leaves our warehouse. While we aim for timely delivery, delays by freight or ground carriers are beyond our control. FREE Life Gate.
Equipment Arrival
Shipping times are not guaranteed and may vary by address. Upon delivery, inspect each item and match the count with the delivery receipt before signing. Report any missing or incorrect items within 24 hours; claims reported after this period may be denied. Inspect items for damage in front of the driver before signing the receipt. Note any issues like dents or scratches clearly on the receipt or reject the shipment if damaged.
Making Notes on the Delivery Receipt
If the items and quantity on the delivery receipt match what you received and are undamaged, sign and mark the receipt as “Clear.”
If items or boxes are missing, mark the receipt as "Short" and list the missing items. We will ship replacements to you at no extra charge. If the strip wrap is torn or replaced, mark the receipt as "Wrap Broken."
How Do I Handle a Damaged Shipment?
If any items are damaged, mark the receipt as "Damaged", specifying the items and the nature of the damage. Refuse only the damaged items, keep and sign for the rest, and clearly note the refused items on the receipt. Contact our Customer Service to report which items were refused and which were accepted. We will ship replacements once our Shipping Department confirms the damage with the Freight LTL Company. If you sign for the delivery but later discover damage, you are responsible for it. You will need to contact the Freight LTL Company™ claims department directly to file a claim.
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